Sooner or later even the best employer is faced with an employee resignation. Employees resign for many reasons, and some are completely beyond your control. 
However, when a valued employee resigns, it’s only natural to think “I wonder what we could have done to stop them deciding to leave”. Although, even at this late stage, it is always worth exploring whether there are any opportunities to get them to stay. 
While you may be too late to save someone who has already handed in their notice, a constructive exit interview process may help you to prevent it happening in the future. An effective exit interview helps you part company on good terms and helps identify: 
• Why the employee wants to leave 
• What your organisation does well 
• Where you can make improvements 
• That the skills and experience needed for the job are set correctly 
Exit interviews are an ideal way of gathering information to help you improve your employee engagement and retention. While they should be available to any employee who is leaving, participation is entirely voluntary. The ideal time to conduct the exit interview is 2 weeks into a month’s notice period. By this time, the emotions around the resignation have settled and the employee who is leaving is not yet tied up in a busy handover. It is often the line manager of the employee who conducts the exit interview. However, if you have an HR manager/consultant, it is a good idea to use them to carry out the interview as they are typically seen as more impartial. 
Exit interviews can be conducted face-to-face, over the telephone or by written questionnaire. Face-to-face and telephone interviews allow you ask follow up questions to employee responses, which can lead to obtaining additional insights. Although some employees may be more open and honest with information if they can write down their thoughts and feelings. 
To make the exiting employee more comfortable, it helps to explain that the interview is an opportunity get their honest feedback on aspects of the company and to ask for their opinion on areas that could be improved. If you start with a friendly discussion rather than move directly into the exit questions, it will help the employee feel more at ease. 
Always try to end the meeting on a positive note. Thank the employee for their contribution and service to your company and wish them luck in their new role. 
Finally, having acquired the information from employees who decide to leave, it’s important to put it to good use. If there is feedback and guidance needed for line managers or it’s necessary to change some of the company’s procedures, don’t neglect to address any issues that have been identified. 
If you would like to find out more on exit interviews or would like help to create your exit interview process, please contact us and we will be happy to discuss it with you. 
For all your HR advice and support whether in Luton or anywhere in the UK, look no further than Plain Talking HR. 
The term 'onboarding' has been around for a while, but what does it mean? In essence it is the activity or process of integrating a new employee into the organisation. 
So why as an employer should you be interested and thinking about onboarding? 
Firstly, it improves retention. Recruiting a new employee is costly, more so if it is to replace an employee who has already left. There are many surveys and reports which demonstrate that if onboarding is undertaken well, it makes a new employee more likely to remain with you. Newly hired employees are nearly 60% more likely to still be with you three years later if the onboarding experience is well executed. 
Secondly, it increases productivity. There is a study which suggests that 62% of companies saw a faster time to productivity ratios when using an effective onboarding process. 
The benefits of effective onboarding are: 
• Ensuring compliance with legal requirements 
• Creating an environment the individual wishes to be a part of 
• Faster ramping up of new hires 
• Providing a consistent approach to all new employees to the organisation 
• Ensuring new employees understand the companies purpose; strategic direction; policies and procedures and general logistics of the building/company 
• Better retention of new hires 
But when does onboarding start, and when does it finish? There is no right or wrong answer here. Some organisations pride themselves that it begins with the actual advert for the role as it sets out the brand and success of the organisation. For others it is when the interview is complete. However, what is important is that onboarding commences from recruitment through their first day and beyond. 
If you would like a review of your onboarding process to ensure that it properly supports the needs your business, then contact us here at Plain Talking HR. We can ensure an effective checklist is in place and support you both before and after a new hire joins you. 
Remember also, just giving your new hire the employee handbook to read and sign at the start of employment and never referring to it, or the policies contained within it, again is not a good onboarding approach!  
You as an employer are responsible to ensure that staff are up to date and aware of policies which affect them – particularly if they change. Talk to us at Plain Talking HR for innovative and appropriate approaches to ensure your staff are up to date with changing policies and that your risks are managed. 
For all your HR advice and support in Luton or anywhere in the UK, look no further than Plain Talking HR. 
Deepawali or Diwali 2017 starts on 19 October and continues for five days. It is the biggest and the brightest of all Hindu festivals and is also known as The Festival of Lights. 'Deep' meaning 'light' and avali meaning 'a row' - a row of lights. Diwali for Hindus is a sacred and joyous time of the year, marked by five days of celebration illuminating the country with its brilliance and dazzling all with its joy. 
Diwali commemorates the return of Lord Rama from his fourteen-year-long exile and the vanquishing of the demon-king Ravana. In celebration of the return of their king, the people illuminated the kingdom with earthen diyas (oil lamps) and burst crackers. Diwali signifies the conquest of evil by good and is all about giving, forgiving, bringing light to darkness and unifying us with our fellow beings. 
For most Hindus in the UK, it is still THE festival. As important as Christmas is for Christians. Diwali is a time to be with family and friends, have good food, wear new clothes, exchange presents and cards, say prayers and most of all enjoy being with your loved ones. 
Here at Plain Talking HR we celebrated Diwali with some delicious Nankathai baked especially for us by Zaibun from Creative Bakes in Luton. For all your HR advice and support whether in Luton or anywhere in the UK, look no further than Plain Talking HR. 
10 October 2017 was World Mental Health Day. We learned that one in four of us will experience mental ill health at some point in our lives. As employers, it is vital we understand what mental health is, how to promote positive mental health in the workplace and how to support an employee experiencing mental ill health.  
The World Health Organisation define mental health as "... a state of well-being in which every individual realizes his or her own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to her or his community." When we have positive mental health we can normally handle the ups and downs of everyday life, interact positively with others, feel confident about ourselves and engage productively with the world. 
Mental ill health can affect our thoughts and feelings and change how we see the world. Symptoms range from feeling a bit down, thoughts or feelings that are difficult to deal with, through more common issues like anxiety, depression and low self-esteem, to more serious illness such as bipolar disorder or schizophrenia. 
In many cases, people's mental health problems are only temporary. However, some people suffer severe and eduring mental ill health that requires long term treatment. Either way, it's important that employers understand mental health, what it is and what it is not, how to spot mental ill health and how to manage someone experiencing it. 
ACAS have recently published comprehensive and pratical guidance on mental health for employers, which can be found on their website (directs you to an external site). 
If you would like to find out more on promoting positive mental health in the workplace, training managers and staff about mental health or making changes in the workplace to avoid causing mental ill health, please contact us and we will be happy to discuss it with you. For all your HR advice and support whether in Luton or anywhere in the UK, look no further than Plain Talking HR. 
The chances of one of your employees taking you to an Employment Tribunal just got significantly higher. The Supreme Court recently ruled that tribunal fees are a barrier to justice and has abolished them with immediate effect. This means that if an employee feels you've treated them badly - even if you don't believe you have - there's nothing to stop them making a claim against you. 
It's more important now than ever to make sure that robust employee policies and company procedures are in place, leaving no room for employees to raise a complaint. 
If you've dismissed somebody or are currently dealing with disciplinaries or grievances, you could be at risk if your documentation is not up to date. You should also be aware that all employment tribunal judgements will now be posted on the internet for everybody to read. 
We are here to help ensure you are protected. We can update your employee contracts and employment documentation, or support you if you're already facing a claim. Feel free to give me a call on 01582 488410 or email me For all your HR advice and support whether in Luton or anywhere in the UK, look no further than Plain Talking HR. 
Annual Employment Tribunal Statistics published (Link to external site 'Employment Essentials') 
Our site uses cookies. For more information, see our cookie policy. ACCEPT COOKIES MANAGE SETTINGS